Frequently Asked Questions
Where do you ship?
World Wide!
Please let us know if you cannot find your country and we will get it sorted immediately.
How long until I get my order?
It takes us 1-3 business days to process your order. After that, we ship it to you according to your chosen shipping method. In the United Kingdom: Standard shipping is 2-6 business days. Express shipping is 1-3 business days.
For other countries, the estimate of your standard and express shipping delivery times will be stated.
Where can I track my order?
You will receive a shipment confirmation from us via email as soon as your order has been shipped. In that confirmation, you can find a tracking code that should direct you straight to the tracking page if your order is trackable.
If you have trouble finding the tracking page, please contact us
What is your returns policy?
We do not accept returns for change of mind. If you have issues with your order, please email us at support@dreamjournals.co.uk and we will let you know your options.